Payment Method

Payment Options

We are pleased to offer secure and convenient payment methods to make your shopping experience as seamless as possible. Our online store accepts the following payment options:

1. PayPal

PayPal provides a secure and efficient way to shop online. It stores your payment and billing information securely, so you don’t need to re-enter your details across different stores.

How to pay with PayPal:

On the payment page, select PayPal as your payment method.

You will be redirected to PayPal to complete the transaction.

After confirming your payment, you will return to boraaksu.com.

Please note:

All payments must be completed online when placing your order. We cannot place orders on your behalf.

Orders will be processed within 48 hours after submission.

If your payment is declined by PayPal, please contact PayPal directly for assistance.

2. Shopify Payments

Shopify Payments is a simple and secure way to pay directly on our website.

How to pay with Shopify Payments:

Select or enter your shipping address.

Click “Continue Shipping” to confirm shipping details.

Click “Continue Payment” and enter your card details to complete the order.

Your payment will be processed, and a receipt will be sent to your email.

Important information about Shopify Payments:

Boraaksu does not collect or store your card information.

If your transaction fails, please contact your bank for further details.

Payment Details

Each payment includes the cost of the product(s) and shipping fees.
boraaksu.com does not charge sales tax on orders.
However, customers are responsible for any import taxes, duties, or customs fees that may be applied when the package arrives in your country.
We recommend checking your local customs regulations before placing an order. Boraaksu cannot provide advice or estimates on customs charges or tax rates applicable in your country.

Promotions & Discounts

If you are unable to apply a discount code, please check the following:

The code may have expired.

Only one discount code can be used per order.

Some codes are valid only for specific shipping methods.

Ensure the code is entered correctly without typos.

Verify that the items in your cart are eligible for the promotion.

Payment Error Support

If you encounter an error during payment, please:

1. Double-check that your payment details are entered correctly.

2. Contact your bank or payment provider to ensure there are no issues with your account.

3. If the problem persists, contact us with the following information:

Operating system (e.g., Windows, macOS)

Internet browser used (e.g., Chrome, Safari)

Payment method attempted

Description of the issue and time of occurrence

Screenshot or copy of the error message (if available)

Contact Us

Email
customerservice@boraaksu.com

Service Hours
Weekdays 9:00 AM – 5:00 PM (HKT)